OUR PRODUCTS

FAQs (Frequently Asked Questions)

Is paper really better than plastic?
No, according to the latest environmental reports done by government. Both have good and bad qualities which balance out any advantage.

Are paper and plastic the same price?
No, paper raw material is a dearer product to buy and is generally two to three times dearer than plastic.

Which bag is the most economical?
The die-cut or patch handle plastic bag is generally the most economical, however the singlet bag is the cheapest per unit.

What is the most common bag used?
The die-cut or patch handle plastic bag is the most widely used.

Can you match the ink colours I want on the bag?
Yes. We use the PMS (Pantone Ink Matching System). Any PMS colours will be different if printed on a bag other than white. For example, white ink on a black bag will look grey. If you do need white ink on a black bag, please call us for advice.

Can you copy a bag I am currently using?
Possibly. We can not copy from an existing bag. It may be possible to use exisiting printing plates you have. You would need to contact Bags Plus for further information. We can duplicate any design and match the ink colours providing you have the PMS numbers.

Can you match the ink colours I want on the bag?
Yes. We use the PMS (Pantone Ink Matching System). Any PMS colours will be different if printed on a bag other than white. For example, white ink on a black bag will look grey. If you do need white ink on a black bag, please call us for advice.

Can I have a coloured bag other than white?
Yes. However there are minimum quantities and limitations of colours available. Please contact us to discuss your needs.

Can I have a photographic image on a bag?
Yes. This is called four colour process which duplicates a photographic image. Minimum Order Quantities apply. Please contact us to discuss your needs.

What image size can I have on a bag?
We can print to within 10mm of each edge of the face of the bag in most cases and 100% coverage if a single colour is used.

How do we EXPRESS print?
We use a special flexographic printing technique to overprint on an existing bags which applied by many European countries, therefore we may have limitations on printing on paper and plastic bags. We may not be able to print edge to edge or large solid blocks on bags. We also use screen printing to overprint on cotton, non-woven and jute bags, again we may not able to print edge to edge or large solid blocks. There are usually no printing limitation on Custom bags.

What is the minimum order quantity?
The minimum order quantity varies from style to style, and the number of colours used.

Why is the order quantity supplied plus or minus 20% - 30%?
ONLY APPLICABLE ON CUSTOM PRINTED CARRY BAGS Ė NOT APPLICABLE TO EXPRESS PRINTED BAGS

Printed Custom Carry Bags are not over printed like screen printing. The film is firstly extruded to size and thickness required. Then it is transferred to a printing machine to be printed flat on a roll. Then it is transferred to a bag making machine. The printed roll is folded, cut to size, sealed and packed. This many levels of production produce some waste at every level. We provide for a waste allowance and thatís why you may receive more or less than what your ordered, up to 20% - 30%

What artwork is required?
See the artwork page for artwork requirements.

Why do I have to pay a deposit?
Since the bags you order are custom made for you, we can not proceed with pre-production until a deposit is paid.

What happens if I cancel my order?
Then you only have to pay for any charges that were incurred up until the time you cancelled the order. This would include artwork, plates, printed film or bags already manufactured.

If I reorder, do I have to pay for new plates?
No, as long as there are no changes to the design. Printing plates will deteriorate over time and therefore may have to be reproduced.

Can I get an actual bag as a sample proof before production?
No, itís like asking for one copy of the morning newspaper before it is actually printed.

What do you do with my personal information?
We use your information to handle orders, deliver products and process payments, communicate with you about orders, products, services, update our records and maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website. We DO NOT pass or sell your information on to third parties.

Deliveries
Most local manufactured and printed orders will be despatched within 7-10 working days from confirmation of proof and receipt of payment, unless otherwise specified. Overseas orders normally takes 6-8 weeks from confirmation of proof and receipt of deposit. Delivery may take longer depending on quantity and difficulty. We can deliver outside of Australia if required additional charge do apply.